We stock the best brands
From Able2 to Z-Tec, we stock some of the most well respected mobility aids brands on the market.
Manufacturers of high quality, innovative kitchen and eating aids, ORNAMIN offer the very best of German engineering combined with genius designs.
The Keep Warm Plate features a double-sided wall that can be filled with hot or cold water through the big openings on the top. This enables food to be kept at the desired temperature for...
The Keep Warm Bowl can be filled with hot or cold water and enables slow eaters to enjoy their meals as food is kept at the desired temperature for a long time. The bowl features a non-sl...
The Thermo Mug has a double-sided wall that ensures drinks are kept at the desired temperature for a long time. It features a large, ergonomically shaped handle and is break-proof as well...
The Non-slip Placemat is made of durable and easy to clean polypropylene and features a special coating on both sides which prevents crockery from slipping.
This Two Handled Mug is conically shaped inside which means the user can have a drink without having to lean their head back. It is very useful for those people who are bed bound as it me...
The Non-slip Cup made out of a special material that creates an excellent non-slip surface making it perfect for wet or shaky hands. It is break-proof so extremely durable and can be safe...
The Non-Slip Cutting Board is made from scratchproof melamine and features rims on three sides to prevent items such as a slice of bread sliding off. It allows people with limited hand mo...
This Plate with Sloped Base is made from break resistant plastic and features a base that is slanted towards the rim so ensuring that food gets onto a fork or spoon much more easily. Ther...
This Bowl with Sloped Base is made from melamine and features a base that is slanted towards the rim so ensuring that food gets onto a spoon much more easily. There is also an overhang th...
This Plate with Sloped Base is made from melamine and features a base that is slanted towards the rim so ensuring that food gets onto a fork or spoon much more easily. There is also an ov...
This Mug features an internal cone that gets narrower towards the bottom and means the user can have a drink without having to lean their head back. It is very useful for those people wit...
This spouted lid is only suitable for use with the Ornamin range of cups and is suitable for people with limited movement in the neck and people with swallowing difficulties. The lid prev...
From Able2 to Z-Tec, we stock some of the most well respected mobility aids brands on the market.
Some of the products which can be purchased from the Manage At Home website are available for an eligible person to purchase without paying VAT on them. HM Revenue and Customs sets out the conditions when equipment for disabled people might be free of VAT and how to claim exemption from paying VAT on these products.
Products a can only be exempt from VAT when all the following conditions are met:
A more detailed explanation of each of these conditions is given below, but you should visit the HM Revenue and Customs Website to fully understand the conditions which are set out in VAT notice 701/7 (August 2002) - VAT reliefs for disabled people. You can also call the HMRC helpline 0845 302 0203 and select Option 3. (8.00am to 5.00pm Monday to Friday). Other options for contacting HMRC can be accessed here
The product must be being purchased for someone who is chronically ill or disabled.
A person is ‘chronically sick or disabled’ if he/she is a person:
It does not include a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb.‘personal or domestic’ use means that the supply must be made available specifically for the use of an eligible individual.
You don't have to physically buy the goods in person. If your parent, guardian or wife or husband buys the goods and services for you, then you won't be charged VAT.
Personal or domestic use means that the goods or services are supplied for your own private use, rather than for business purposes. Also, the goods or services must be just for your own use - not for use by anyone else, or chronically sick or disabled people in general. However, if you and your partner are both chronically sick or disabled and you buy goods or services for both of you to use, then you won't have to pay VAT.
The products which can be bought without paying VAT are:
Only the products on our site carrying the VAT exemption price (the smaller price marked exVAT) are eligible to be purchased this way and you must tick the box on the basket page indicating that you wish to claim VAT exemption on the items in your basket that are eligible for VAT relief.
On the my basket page of this website a link to the online declaration form is provided if the basket contains a product that qualifies for VAT relief. You must tick the box to state you wish to claim VAT relief on the eligible product and complete in full the reason by which you are 'chronically sick or disabled' and name and address of the claimant. If possible the person making the claim should complete this form, but a family member, carer or medical professional may complete the form on the claimants behalf. To submit the claim and receive the VAT relief, click the 'Submit VAT Relief Claim' button before proceeding to the checkout.
Please note that all orders submitted with a VAT relief claim form completed are checked before the order is processed.
It is necessary to complete a separate claim form each time a qualifying product is purchased from Manage At Home.
Please click on the questions below to find out more information to help answer your query. For further details you may call our Customer Services Department on 0800 910 1864.
For help with using our website, please see the Using the website section of our help page. If you would like additional help or information, please contact us or use our Live Chat feature to speak to a customer service advisor.
For detailed information on how to place an order with Manage At Home, please visit our help page and see the Placing your order section.
Order tracking is currently unavailable – please call customer services on 0800 910 1864 for an update on your order.
There are numerous ways in which you can contact Manage At Home, for the fastest repsonse, please contact us via our Live Chat feature or call us free on 0800 910 1864. For additional methods to contact us please visit our Contact Us page.
Delivery times may vary depending on the product(s) that you have ordered, for delivery information please see our Delivery Information page. Every product page includes a 'Delivery Information' tab which provides delivery information specific to the product that you are viewing, we recommend reading the information in this tab before placing an order.
We are committed to ensuring that your information is secure. We use high level SSL encryption technology on every page of our website. For more information on security, please see our Website Security page.
Manage At Home is committed to ensuring that your privacy is protected. For information on privacy, please see our Privacy Policy.
We hope that you will be happy with your purchase, however we understand that sometimes you may find a product does not suit your needs or that you have changed your mind. Please see Returns and refunds for detailed information.
Sign into your account to access order details and manage addresses.
Create an account to manage and view the progress of orders, receive offers and discounts and save your details to save time at checkout.
Register NowPlease enter the email address that you registered with and click on 'Reset Password', we will email you a password reset link.